CRM-PRO is a fully integrated customer relationship management system (CRM system) designed to help organisations attract, keep and develop profitable, engaged relationships with customers and prospects. With a suite of sales, marketing and customer service tools, CRM-PRO provides a single operating platform for all staff that enables you to manage on-going relationships with customers from first contact, through purchase and post sales.
SOFTCORE’S CRM-PRO Software can indeed help companies build strong relationships with their customers, enhance exchanges, and improve income based on customer data coming from multiple interaction channels (phone calls, website visits, social interactions, and so on). Tools being marketing, Sales leads, interaction feeds, etc. Companies can use data to process and analyse customer information, make use of data to predict or plan accordingly to create opportunities, create sales funnels, and carry out allegiance campaigns. You can even categorize customers according to their anticipations, and devote attention to potential buyers.
RE-LEAD MANAGEMENT MODULE
PROSPECTIVE CUSTOMER MANAGEMENT
SUPPLIER CREDIT MANAGEMENT
CUSTOMER PAYMENT MODULE
CUSTOMER GRADING MODULE
KEY PERFORMANCE INDICATORS – [ KPI ]
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